We always try to process your order as quickly as possible. The expected delivery time is mentioned at the article. As soon as your order has been shipped, you will receive an email with the track and trace code. This allows you to keep track of the shipment of your order online. If you place an order with items in stock and items not in stock, we can split the order into two packages. You don't pay any extra shipping costs if the order is more than €250,- and the parcel is shipped in the Netherlands, Belgium or Germany.

SHIPPING COSTS 

You can see the exact shipping costs of a product when you choose the shipping country in your shopping cart.

We only ship to all EU countries, for other countries and possibilities you can contact us.

An indication:

Small furniture:

Netherlands, Belgium and Germany € 27,95 - € 35,95 and € 49,95

Large furniture depending on size:

Netherlands, Belgium and Germany from: € 59,95 - € 79,95 and € 94,95

For furniture transport we deliver up to the front door of the building. After your order you will be put in contact with our furniture transporter and with them you can make a delivery appointment.
It is also possible to purchase extra services from them against payment, such as bringing up and/or unpacking your package, taking waste with you, or even assembling the product! 

RETURN at your own expense

Are you not satisfied with your purchase and would you like to return it? No problem.  You have 14 days to return the item to us in its original packaging Do this neatly and adequately so that the item returns to us undamaged.  We handle our stuff with care, hopefully you too. Download our return form here, fill it out and add it to the box. Then send your package back to us at your own expense: 

Orangehaus 
Returns
Industrial area Blankfoort

L.J. Costerstraat 39 B

8141 GN Heino

The Netherlands


You will receive an e-mail from us when the return package has arrived. The purchase amount will be refunded to you within 14 days in the same way as you paid for it.

Excluded from returns are large pieces of furniture (these are often made to order according to your wishes).

Would you like to exchange something? Use the return form and clearly indicate what your wishes are.

DAMAGES 

Is the article damaged? Of course not, and we find that very annoying! Please send us an e-mail with the notification and images of the damaged article. We will solve it for you quickly and neatly.